Refund Policy
At ClearLucent, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it for a full refund within 45 days of the purchase date, as long as the product is new and has not been opened or used.
To initiate a refund, please email us at hello@clearlucent.com with your order number and reason for the return. We will provide you with instructions on how to return the product. The product must be returned in its original packaging and in the same condition in which it was received.
Please note that we are unable to refund shipping charges, and the customer is responsible for the cost of return shipping.
Once we receive the returned product and verify that it is new and unused, we will process your refund. The refund will be credited to the original payment method used for the purchase.
If you receive a damaged or defective product, please contact us immediately at hello@clearlucent.com to arrange for a replacement or refund.
This refund policy applies only to purchases made on our official website, www.clearlucent.com. If you purchased our product from a third-party retailer, please refer to their return policy.
We reserve the right to refuse refunds if the product does not meet our return policy requirements. We may modify or update this refund policy at any time without prior notice.
If you have any questions about our refund policy, please contact us at hello@clearlucent.com or via live chat.